James@Conway ~ %

Resume

James Conway

Senior DevOps Engineer
Denver, CO

Profile

Experienced IT Professional with an excellent track record of designing, building and maintaining both cloud and on-premises architecture at any scale. Skilled in coordinating multiple projects with different teams in different locations and engaging with cross-functional teams to plan, design, develop, and maintain technical solutions.

Experience

Senior System Administrator
XTIVIA ❘ Colorado Springs, CO
2015 - Present
  • Designed, developed, deployed, and maintained an enterprise hybrid cloud infrastructure, resulting in a 35% reduction in hardware/software costs and a 60% increase in system performance
  • Developed and maintained system security policies and procedures, resulting in a 100% compliance rate with industry regulations and zero security breaches over the past 8 years
  • Provided technical support and IT training to over 200 users, resulting in a 98% staff satisfaction rate and a 40% reduction in daily support requests
  • Developed effective teams, set expectations, and monitored team performance to ensure maximum productivity on all assigned projects
DevOps Engineer / Technical Project Manager
Foothills Digital ❘ Denver, CO
2006 - 2015
  • Planned and executed a cloud migration that resulted in a 42% reduction in cost of operations, 58% increase of IT staff productivity, and an 80% boost in system performance
  • Collaborated with security teams to conduct regular system and security audits, ensuring SOC 2, HIPAA, and GDPR compliance and reducing the risk of security breaches
  • Implemented automated shutdown and startup procedures for cloud instances, resulting in a substantial reduction in AWS expenses by over over 70%
  • Researched and recommended new technologies, resulting in the adoption of containerization with Docker that reduced deployment time by 85% and improved system scalability
Full-Stack Engineer
Bootstrap Brands ❘ Tampa, FL
2003 - 2006
  • Designed, developed and implemented many large scale machine learning algorithms, processing terabytes of data daily for many popular music streaming services like Pandora and Spotify
  • Helped contribute code to over 100 open source projects on developer platforms like GitHub
  • Speaker at several IT conferences and meetups
Software Engineer / Network Technician
BreakFree Communications ❘ Tampa, FL
1998 - 2003
  • Provided essential on-premise network support services for a 50,000 server Data Center facility
  • Created automated patch management processes for Unix, Linux, and Windows servers, significantly reducing patching time from 3 hours or more to just mere minutes
  • Implemented automation in the server provisioning processes, reducing the turnaround time from 2 days to under 2 hours

Education

Bachelor of Computer Information Systems
Remington College ❘ Tampa, FL
2004
  • GPA: 3.85
  • Minor: Cryptography and Encryption

Additional Interests and Activities