Resume

XTIVIA · Colorado Springs, CO

• Directed a team of 6 network administrators and DevOps engineers, overseeing daily IT operations, performance, security, and vendor management.
• Built a Terraform CI/CD pipeline on Jenkins for secure, cost-efficient, automated infrastructure delivery, with linting, security scans, policy checks, approvals, documentation, and SBOM reporting built into the run.
• Sourced, configured, and deployed CyberArk's AI-powered Identity Governance and Administration (IGA) platform to all department managers. Unified standard governance with Privileged Access Management (PAM) to automate access reviews, streamline identity lifecycles, and enforce least-privilege security across cloud, SaaS, and on-premises environments for both human and non-human identities.
• Spearheaded transition from ManageEngine to NinjaOne RMM, managing the entire lifecycle from initial vendor research and proof-of-concept to full platform configuration. Migrated the data without a gap in coverage and rolled the NinjaOne agent out to the entire global endpoint fleet, improving patch compliance and remote monitoring efficiency.
• Partnered with Zscaler to implement a Zero Trust cybersecurity framework and executed regular vulnerability remediation SLAs.

Foothills Digital · Denver, CO

• Administered core hybrid-cloud (AWS/Azure) network infrastructure (DNS, DHCP, TCP/IP, VPNs) and enterprise email (Exchange/M365).
• Managed cross-functional IT projects, mentored junior engineers, and bridged communication between executives and technical teams.
• Led disaster recovery planning and execution, cutting recovery time objective (RTO) by 45% during quarterly failover testing.
• Architected and maintained the Active Directory and VMware environments behind 99% infrastructure uptime across 12 regional sites.
• Led full-stack development for a high-profile client's CRM and e-commerce platforms, migrating legacy infrastructure to a React/Node.js stack that cut page-load times by over 50% and lifted mobile conversion by 18%.

Bootstrap Brands · Tampa, FL

• Engineered core internal tooling that automated client onboarding and environment provisioning, saving the engineering department 25+ hours of manual DevOps labor a week and taking human error out of deploys.
• Delivered end-to-end applications for 20+ client projects across fintech, healthcare, and SaaS; met every production deadline and held a 100% post-launch client satisfaction rate across three years.
• Authored technical documentation and established standardized ITIL frameworks for incident management and change control.
• Architected and scaled a modular, multi-tenant internal framework used by 20+ client teams, cutting new-project kickoff times by 40% and removing over 100k lines of redundant code.